Living customer orientation, process optimization, increasing economic viability - Shimadzu´s quality management

With our high-quality products we aim at customer needs and we are committed to reach absolute quality orientation and customer satisfaction in our entire processes. Our quality management also becomes the driving force for the continuous improvement of our performance. In addition, Shimadzu sets as highest priority, to be in accordance with ethical values, environment and nature. 

The basis of our success lies in our enthusiastic and motivated personnel who, in close cooperation with our customers, design and realize individual solutions.

  • Shimadzu cares for the environment 
  • We support our customers  
  • We plan our future conscientiously
  • Shimadzu has an efficient and constant Quality-Management-System

The ISO 9001:2008 Certification confirms that Shimadzu provides the required processes and standards for its encouragement in a sustainable and good working quality management. 



Shimadzu Benelux: ISO 9001 : 2015 (pdf) 

Shimadzu Europa: EN ISO 13485 : 2012 + AC : 2012 (pdf)

Contributing to Society through Science and Technology

Shimadzu is a world-leading manufacturer of analytical instrumentation. With its technologies, Shimadzu enables its customers from the most diverse industries as well as in the medical field to develop new products and solutions to promote and protect people’s health and lives and to support the protection of the environment worldwide. 

With our Corporate Philosophy "Contributing to Society through Science and Technology", Shimadzu promises customers worldwide to realize our wishes for the well-being of mankind and the Earth.

Read more about environmental and social activities in our environmental and social report:

Shimadzu Environmental Report 2016

Shimadzu´s ecologic engagement:

Eco Label for exceptionally ecofriendly systems

Sustainability, environmental and climate protection cannot be delegated. These issues concern each and every individual, families, groups and societies, as well as corporations being part of the economic cycle and industries which  consume and process resources.

Since the mid 1990’s Shimadzu has specified ‘environmental protection and harmony with nature’ as part of its corporate philosophy and mission. Shimadzu’s analytical instruments contribute to the protection of human health and the environment. Many systems help to recognize negative effects on the environment, for instance conventional gas chromatographs are applied for the analysis of pesticides in the environment and in foods.


Shimadzu has created its own eco-label under which new products have been developed. The new products generate less CO2 emissions during operation and use at least 25 % less energy compared to their predecessor models, thereby reducing running costs.

The eco-label is already featured on Shimadzu’s

  • GCMS-TQ8040
  • GCMS-QP2010 Ultra and SE
  • GC-2025
  • LC-20AP systems
  • Nexera MP (UHPLC)
  • TOC-L series

Energy Saving Program

On account of our responsibility, Shimadzu has issued an energy-saving program. Through energy-friendly manufacturing processes, CO2 emissions have been reduced in its production facilities – for instance by use of solar energy. The rate of consumption of composite materials has also been reduced. The percentage of green office supplies and production materials could be increased to 90 % and66 % respectively. Technical improvements of air conditioning systems as well as wastewater treatment also contribute to environmental protection at Shimadzu.

Further commitments

In addition to lower materials and lower energy consumption, one of the current instruments – the GCMS-QP2010 Ultra – also features an eco-mode for stand-by operation. Furthermore, environmentally friendly materials in accordance with RoHS guidelines are used in the manufacture. Further savings in the operation of these instruments, for instance via the reduction of consumables and applied gases or an extension of maintenance interval, also have an effect on the supply chain. This reduces the need for on-site service and contributes to energy saving at customer service departments.

Declaration Concerning the RoHS Directive

All our products (except a few industrial monitoring and control instruments) which Shimadzu Corporation places on the EU market after 22nd July 2014 are compliant to the RoHS directive 2011/65/EU. We are happy to send a copy of declaration of conformity on your request.

"Products Containing Mercury" Regulations

The Canadian "Product Containing Mercury" Regulations SOR/2014-254 came into force on November 8th 2015. The production and import of the products containing more than 0.1 wt% of Mercury is only allowed for exempt cases in Canada. For these exempt cases, the following Hg label has to be attached on the products.

Important notice for EU customers:

The products with this Hg label placed in the EU are compliant with the RoHS Directive 2011/65/EU. Mercury is only used when its use is listed as exempt in Annex III or Annex IV of the RoHS Directive.

Should the products have to be disposed of, please contact the local Shimadzu Service Team. Special care is required according to the WEEE (Waste Electro/Electronic Equipment) Directive 2012/19/EU.

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